What makes the Rolls Boil Ceramic Pot Set unique?

The Rolls Boil Ceramic Pot Set is crafted with award-winning technology perfected over 40 years by the trusted South Korean company, Sinyoung Sten. It offers superior performance, durability, and a stylish design, making it an essential addition to any kitchen.

What are the benefits of using ceramic cookware?

Ceramic cookware is ideal for health-conscious cooking as it is non-toxic and non-stick, allowing for less oil usage. It also provides even heat distribution and is easy to clean.

What colours are available for the Rolls Boil Ceramic Pot Set?

The set is beautifully designed in three unique colours.

What is the eligibility criteria for refunds and exchanges?

Your item must be unused and in the same condition that you received it. We will exchange items if they are defective, damaged, or if you received a different colour than initially ordered.

What items are NOT eligible for refunds or exchanges?

We do not offer refunds or exchanges if the item was damaged by you after receipt or if you have simply changed your mind after receiving the item.

How do I return my product?

Do not send the product back to the manufacturer. It must be sent to the following address: N13 161 Arthur St, Homebush West NSW 2140. Please note that shipping costs are non-refundable and will be deducted from your refund if applicable.

How long will it take for my exchanged product to reach me?

The time it takes for your exchanged product to reach you may vary depending on your location.

Shipping and Returns

Shipping

How long does my order take to ship?

3~5 business days when in stock*

*Preorders may take up to 7 weeks as we will be importing the items from Korea.

Do you offer international shipping?

We currently only offer shipping within Australia.

Can I pick up my order instead of shipping?

Yes - you can select the ‘pick up’ option at check out! Pick up is free and we will notify you when your order is ready to pick up.

We have one location for pick up:

N13 161 Arthur St, Homebush West NSW 2140

Returns and Exchanges

Eligibility for Refunds / Exchanges:

Your item must be unused and in the same condition that you received it.
We will exchange items if they are defective or damaged.
We will offer an exchange if you received a colour different to the colour you initially ordered.

The following are NOT eligible for Refunds / Exchanges:

If the item was damaged by you after receipt. (Not including damage to packaging while opening item upon receipt)
We will not offer returns or exchanges if you have simply changed your mind after receiving the item.

Shipping Returns

Please do not send the product back to the manufacturer. It must be sent to the following Address: N13 161 Arthur St, Homebush West NSW 2140
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you.may vary.